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our commitment to privacy

PBS12 is committed to protecting the private information of its website visitors. This policy explains the what, how, and why of the information we collect when you visit It also explains the specific ways we use and disclose that information. We never sell lists or email addresses.

the information we collect

personally identifiable information

We will not collect personally identifiable information from you, other than what you supply to us on a voluntary basis. Personally identifiable information includes, but is not limited to, name, address, email address, telephone number, and credit card information.

In order to participate in some activities, you might be asked to provide some personally identifiable information. This could be in connection with the following:

  • Contest registration.
  • Subscription registration for services which require subscription (such as email newsletters).
  • Requests for membership information.
  • Fulfilment of your orders for merchandise.
  • Gathering your editorial comments and feedback.
  • Content submissions, comments and suggestions, or voting.
  • On-line surveys. The information you may provide in these surveys is used only on an aggregate basis to describe our audiences and assist us in better serving you.

Non-personally identifiable information

In addition to information that you provide to us, we may also collect and store certain non-personally identifiable information automatically when using the website. This information does not identify you personally and may include, but is not limited to:

  • Internet Protocol Addresses (IP Addresses)
  • Date and time of visit
  • Browser type
  • Cookies

the way we use information

PBS12 will not share, rent or sell your personally identifiable information.

We do not share, exchange, rent or sell any of our lists to political parties or candidates for political office.

Personal information collected by PBS12 is used primarily for the purpose in which it is collected: to facilitate the distribution of a newsletter, document, membership or inquiry to interested recipients. In addition, PBS12 may use your information as follows:

  • Information may be used in aggregate with other subscribers to review the effectiveness of our marketing programs and analyze other general demographic trends
  • We may occasionally contact you to conduct surveys or to obtain feedback on our content, our website, industry trends or other aspects of our business
  • To notify you of new information or services that may be of interest to you
  • To send promotional materials

If you desire to opt-out from further receiving the PBS12, you can make this change at any time by clicking on the unsubscribe URL embedded in our newsletter and all other marketing emails.

SPAM POLICY: PBS12 is strongly opposed to spam. We will only send e-mail to users that have provided us with their email address. Examples may include:

  • Opt-in subscribers to our mailing list
  • Users that complete a contact form
  • Users who purchased a ticket for a PBS12 concert or event
  • Users who became PBS12 members
  • Users of that have localized to PBS12

PBS12 relies on a third-party service, Mailchimp, to collect and store email addresses, and distribute our newsletter and e-alerts.

our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

When you engage in financial transactions on, you may be asked for a credit card number. The server that processes your credit card information is “secure” and your credit card number will be encrypted as it passes through the Internet. Such information is also saved in an encrypted format or in internal systems that are protected by an internal “firewall” system.

PBS12 uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns, clicks, and allow us to run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools.

PBS12 uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, PBS12 uses custom audiences based on emails of subscribers and customers. This allows us to present special offers for our products and services to you via Facebook. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us.

The following are the remarketing tools we use:

our commitment to children’s privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13.

you should also know

This site contains links to other sites. PBS12 is not responsible for the privacy practices or the content of such other websites.

This site makes forums and message boards available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas. Also, please note that we do not accept any responsibility for the information or content presented in such areas by users that migrate to sites other than our own.

We read every e-mail message that we receive and try to respond within two business days of receipt. If you e-mail PBS12, your message and e-mail address will be forwarded to the appropriate department within the station.

LEGAL DISCLAIMER: We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our site.

updates to the site privacy policy

By using the site, you agree to the terms and conditions of this PBS12 Privacy Policy. If you do not agree, please do not use the site. We reserve the right, in our sole discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for any changes. Your continued use of following any changes to these terms shall signify your acceptance of those changes.

If we change our Privacy and Spam Policy, we will post those changes on this privacy page. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice whether or not we use their information in this new manner. By default we will use information in accordance with the Privacy and Spam Policy under which the information was collected.

please contact us

If you have any questions or concerns about this policy, please call us at 303. 296.1212 or contact viewer services.

Privacy Policy updated February, 2020